Grąžinimo politika

Last Updated: December 2025

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which customers may request refunds for purchases made through domain. It is designed to ensure transparency and fairness while providing maximum legal protection to behakibeveti in compliance with applicable laws in Lithuania.

Scope and Applicability

This policy applies to all purchases made on domain. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy is applicable to all users, including consumers and businesses, who engage with our services.

Definitions

  • Refund: A return of funds to the customer for a product or service purchased.
  • Customer: Any individual or entity that purchases goods or services from domain.
  • Product: Any item or service offered for sale on domain.

Main Policy Content

1. Refund Eligibility

Customers may request a refund under the following circumstances:

  • The product is defective or not as described.
  • The product was not delivered within the specified timeframe.
  • The customer has changed their mind within 14 days of receiving the product, provided the product is unopened and in its original packaging.

2. Refund Request Process

To initiate a refund, customers must:

  1. Contact our customer service team at [email protected] within the applicable refund period.
  2. Provide proof of purchase, including order number and details of the product.
  3. Return the product to the address specified by our customer service team.

3. Refund Processing Time

Refunds will be processed within 14 business days of receiving the returned product. The refund will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Digital products or services once accessed or downloaded.
  • Gift cards or vouchers.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear information regarding the refund process.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Return products in accordance with the instructions provided by domain.

Limitations and Disclaimers

behakibeveti reserves the right to refuse a refund if the terms of this policy are not met. We are not liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

Changes to Policy

behakibeveti reserves the right to amend this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Customers are encouraged to review this policy periodically for updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: behakibeveti
Phone: +3706118142364
Email: [email protected]
Address: Green Hall, Gedimino pr. 44, Floor 5, Office 12, Vilnius, LT-01110, Lithuania.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Lithuania. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Lithuania.